SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of OnlineMartPlus - Best Online Shopping Platform in USA (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://onlinemartplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
Все отлично!до Москвы дошло супер быстро за 9дней!..накидка качественная,вообще без запаха..Хорошо села на Шкода Кодиак..
огонь
perfect for my dog! :)
Livraison rapide. Article correspond à la description
Very nice quality, size L is somewhat on the large side of the measurement.
Very easy to put on and very useful. Looks nice too!
На Тойота ЛК200 вообще отлично !!
Excellent and high quality Thank you very much
Great product. Thanks
The order came quickly, the quality is good
Decent quality, the Octavia A7 school is a bit wide. but a little bit to fill and neatly everything became. Of the minuses, the belt is no longer medium. but it's not critical. Shipping fast.
The quality is very good. But the rear seat of the Mercedes CLA 180 (2019) is large.
Good quality and described well
Perfect with Isofix chairs, but the central belt is canceled
I needed a cover to protect from dirt, in the CAR children .... Approached well, light, easy to wash and easy to dress, fastening good, I recommend, who has children in the car or animals, protection is good. A little bit more for the Kia Rio car, but for the Nissan XT Jeep just right.
Awesome, fits car well. Good quality
very good
Ok quality
DIts my 2017 Dacia Sandero very well. Quality is good. I am happy with the purchase overall. I would buy it again if I had to do it over.
Love the additional seatbelt clip that came with this. Great product! Thank you
Well thank you
Everything is excellent quality at altitude delivery is super.
pratique
100% product, recommended. Thanks
Not yet installed but the quality is good
The order came quickly, the quality is good, the store is satisfied
Description, corresponds. Tight material.
Parfait !
Really great quality for the price, it does hold off water droplets, it will sit there till you wipe off, the back of the cover is the best quality you can have, other ones are plasticky and breaks up, but not this one, 5 star highly recommended. Also dispersed very quickly, faster than most suppliers out there.
I really liked the Cape. It came very well. The quality is also good.
I'm very satisfied :-) :-) :-)
It's fine, but the dog didn't like it, we put another litter.
look great as described
genial
Installed in my car and fits nicely. zippers function well, and it feels like the fabric is surprisingly good quality.
All right. Good Shopping
Compliant and well finished
Good!
At the moment, it performs its function. I haven't checked if it's waterproof yet, but if it looks like it
Everything is exactly in line with the description... well... there is a smell, but I think it is weathering.
Lovely cover for the dog on the back seat stays the car beautiful clean
Thank you, everything is fine
Excellent
Novosibirsk reached for 2,5 weeks. Very fast delivery given the situation with coronavirus. Sew neatly. The Kia seed has fallen perfectly. There's a little smell, but I think it's temporary. Happy with the purchase. Thank the store.
Perfect, quick and looks like a glove, very happy.
Product complies with the description Delivery time about 3 weeks Very happy with my purchase-very good product quality Trusted store I recommend Thank you
Impeccable Merci
It looks very good and exactly as described. Seem to have a high quality. Would defiantly recommend
Great fit for the big crossover. The available holes coincided with Isofix fasteners. Recommend for purchase.
Delivered quickly! Very quality, wonderful coating. no smell. thank you very much!!